At jilipinas, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
Six core principles guide how jilipinas handles every piece of personal information entrusted to us by our players across the Philippines.
jilipinas uses industry-standard encryption and secure server infrastructure to protect your personal and financial data from unauthorized access, disclosure, or misuse at every point of transmission and storage.
jilipinas does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate and improve the jilipinas platform and services for you.
jilipinas gives you meaningful control over your personal data. You can access, correct, or request deletion of your information at any time by contacting our support team — no complicated processes, no runaround.
We only collect the personal data that is genuinely necessary to provide you with a safe, compliant, and enjoyable jilipinas experience. We do not collect data for the sake of it.
jilipinas processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations as enforced by the National Privacy Commission (NPC).
Whenever jilipinas makes material changes to this Privacy Policy, we will notify registered players via email and post a clear notice on the platform before the changes take effect.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jilipinas acts as the personal information controller in respect of all personal data collected through the jilipinas website, mobile platform, and related services (collectively, the "Platform").
jilipinas is the operator of the Platform accessible at https://jilipinas.xyz, providing online gaming services including live casino, slot games, bingo, bingo adventure, and sports-related content to players in the Philippines.
If you have any questions or concerns about how jilipinas handles your personal data, you may contact our Data Protection Officer (DPO) at the details provided in Section 13 of this Privacy Policy.
This Privacy Policy applies to all personal data collected from registered players, prospective players who browse the Platform without registering, and any individual who contacts jilipinas through our support channels.
jilipinas collects personal data through several channels: directly from you when you register an account or interact with the Platform, automatically through technical systems as you use the Platform, and from third-party service providers where permitted by law.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Account registration & KYC |
| Contact Data | Email address, mobile number, home address | Account registration |
| Verification Data | Government-issued ID, passport, utility bills, selfie photos | KYC verification process |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank) | Deposit & withdrawal setup |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support interactions |
When you access and use the jilipinas Platform, our systems automatically collect certain technical and behavioral data, including:
jilipinas may receive personal data about you from third-party sources in limited circumstances, including:
jilipinas uses the personal data we collect for the following purposes. We will only use your data in ways that are compatible with the purpose for which it was originally collected, unless we have obtained your separate consent or are otherwise permitted by law.
jilipinas processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
jilipinas will never process your sensitive personal information (such as health data or government ID numbers) beyond what is strictly required for KYC verification and legal compliance purposes.
jilipinas does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary and permitted by law:
jilipinas engages trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting and infrastructure providers, customer support platform operators, and fraud detection service providers.
jilipinas may disclose personal data to government agencies, regulatory bodies, or law enforcement authorities where required by Philippine law or a valid legal order. This includes disclosures to the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent authorities.
In the event of a merger, acquisition, restructuring, or sale of all or part of jilipinas's business, your personal data may be transferred to the relevant successor entity. jilipinas will notify affected players of any such transfer and the applicable privacy terms before the transfer takes effect.
jilipinas will never share your personal data with third parties for their own direct marketing purposes without your explicit prior consent.
jilipinas retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Legal / AML compliance |
| KYC verification documents | Duration of account + 5 years after closure | Regulatory requirement |
| Financial transaction records | 10 years from transaction date | AMLC / tax compliance |
| Customer support communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent accountability |
| Technical / log data | 12 months from collection | Security and fraud prevention |
Upon expiry of the applicable retention period, jilipinas will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
jilipinas implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While jilipinas takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are also responsible for keeping your jilipinas login credentials confidential and not sharing them with any third party.
jilipinas uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain your session, analyze Platform usage, and support our security and fraud prevention systems.
You can manage your cookie preferences through the cookie consent tool available on the jilipinas Platform, or by adjusting your browser settings to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the jilipinas Platform.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by jilipinas. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13.
Right to Access: You have the right to request a copy of the personal data jilipinas holds about you, along with information about how it is being processed.
Right to Correction: You have the right to request that jilipinas correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilipinas's legal retention obligations.
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on jilipinas's legitimate interests.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
Right to Lodge a Complaint: If you believe jilipinas has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
jilipinas will respond to all verified privacy rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.
The jilipinas Platform is strictly intended for individuals who are at least 21 years of age, consistent with Philippine regulations governing casino-style gaming activities. jilipinas does not knowingly collect personal data from individuals under the age of 21.
If jilipinas becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and permanently close the associated account. All funds held in such accounts will be handled in accordance with our Terms and Conditions and applicable law.
If you are a parent or guardian and believe that your child under the age of 21 has registered an account on jilipinas, please contact our Data Protection Officer immediately at the details provided in Section 13.
jilipinas primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international fraud screening services.
Where such transfers occur, jilipinas ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to apply data protection standards equivalent to those required under Philippine law. jilipinas will not transfer your personal data to a foreign country or international organization unless such transfer is permitted under the Data Privacy Act of 2012 and its Implementing Rules.
jilipinas reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, jilipinas will:
Your continued use of the jilipinas Platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree to the revised Privacy Policy, you must cease using the Platform and may request account closure.
We recommend bookmarking this page and reviewing it periodically. The "Last Updated" date at the top of this document will always reflect the most recent revision of the jilipinas Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jilipinas processes your personal data, please contact our designated Data Protection Officer (DPO):
For general customer support inquiries unrelated to data privacy, please contact our support team at [email protected].
For more information about your rights under Philippine data privacy law, you may also refer to the National Privacy Commission of the Philippines. For responsible gaming support, please visit our Responsible Gaming page. For the full terms governing your use of jilipinas, please review our Terms & Conditions.
Your data is safe with us. Now that you know how jilipinas protects your privacy, create your account and enjoy the Philippines' best online gaming experience — slots, live casino, bingo, and more. 21+ only.
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